AnberNet helps teams send bulk SMS, OTP SMS, and marketing campaigns with reliable delivery.

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Privacy Policy

Please review how AnberNet may collect, use, store, and protect information related to website use and SMS service activity.

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Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect information when you use our website, services, or platform. By accessing or using our services, you acknowledge the practices described below.

1. Introduction

We value your privacy and are committed to handling information in a responsible and secure manner. This Privacy Policy is intended to provide a general overview of how information may be collected, used, disclosed, and safeguarded through our website and related services.

2. Information We May Collect

Depending on how you interact with our website or services, we may collect certain categories of information, including:

  • Basic contact details such as name, phone number, email address, or company information.
  • Account, inquiry, or service-related information you choose to provide.
  • Technical data such as browser type, device details, IP address, access times, and usage patterns.
  • Communication records, support requests, or messages submitted through forms, email, or other contact methods.

3. How Information Is Collected

Information may be collected through various methods, including:

  • When you submit forms, contact us, request information, or sign up for services.
  • When you interact with our website, platform, or service interfaces.
  • Through automated technologies such as cookies, analytics tools, server logs, or similar technologies where applicable.
  • From business partners, integrations, or third-party service providers where permitted and relevant.

4. How We Use Information

Information may be used for legitimate business and operational purposes, including:

  • Providing, operating, and improving our website, services, or platform.
  • Responding to inquiries, support requests, or service-related communications.
  • Managing customer relationships, onboarding, and account-related processes.
  • Enhancing security, monitoring usage, and detecting misuse or unauthorized activity.
  • Complying with legal, regulatory, contractual, or internal operational requirements.

5. Cookies and Similar Technologies

Our website may use cookies, analytics tools, or similar technologies to improve functionality, understand user behavior, remember preferences, and support website performance. You may be able to control cookie settings through your browser or device preferences, although disabling certain technologies may affect parts of the website experience.

6. Data Sharing and Disclosure

We do not sell personal information in the ordinary course of business. However, information may be shared where necessary with:

  • Service providers, vendors, or technical partners supporting our operations.
  • Professional advisors, auditors, or legal representatives where appropriate.
  • Regulatory authorities, law enforcement, or government agencies where disclosure is required or permitted by law.
  • Affiliates, successors, or business transferees in connection with restructuring, merger, acquisition, or asset transfer, where applicable.

7. Data Retention

Information may be retained for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, enforce agreements, or comply with legal and regulatory obligations. Retention periods may vary depending on the nature of the information and applicable requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures to help protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of storage, transmission, or electronic processing can be guaranteed as completely secure, and therefore absolute security cannot be assured.

9. International Transfers

Depending on the structure of our services, information may be processed, stored, or accessed in locations outside your immediate jurisdiction. Where applicable, reasonable steps may be taken to ensure that such processing remains subject to appropriate safeguards and business controls.

10. Your Rights and Choices

Subject to applicable law and operational requirements, you may have certain rights regarding your information, such as:

  • Requesting access to information we hold about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion, restriction, or objection in certain circumstances.
  • Managing communication preferences where applicable.

11. Third-Party Websites and Services

Our website or services may contain links to third-party websites, tools, or integrations. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage users to review the privacy policies of any external services they access.

12. Children's Privacy

Our website and services are not generally directed toward children unless explicitly stated otherwise. We do not knowingly collect personal information from children in a manner that would require special consent unless permitted by applicable law or supported by appropriate authorization.

13. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect operational, legal, technical, or regulatory changes. Any updated version will become effective when posted on this website unless otherwise stated.

14. Contact Information

If you have any questions about this Privacy Policy or how information may be handled, you may contact us using the information available on our website.

Phone

09639111222

Email

support@anbernet.com

Address

House No 2/E, Road No 29, Gulshan-1, Dhaka-1212, Bangladesh.