Refund Policy
This Refund Policy explains how payments are handled for AnberNet services. By placing an order, making a payment, or using our services, you acknowledge and accept the terms below.
1. General Policy
All payments made to AnberNet for SMS packages, balances, sender ID related work, setup, support, or any other service are final and non-refundable unless AnberNet states otherwise in writing.
2. No Refunds After Purchase
We do not provide refunds, partial refunds, reversals, or cash returns for purchased SMS quantities, unused balances, expired validity periods, completed service work, or changes in customer requirements after payment.
3. Customer Responsibility
Customers are responsible for reviewing package details, pricing, routing, compliance requirements, sender information, and service suitability before making a payment. If you have questions, please contact our team before confirming an order.
4. Exceptions
AnberNet does not offer refunds as a standard business policy. Any exceptional review, if ever considered, will remain entirely at AnberNet's sole discretion and does not create an obligation to issue a refund in any future case.
5. Contact
If you need clarification about pricing, package terms, or payment conditions, please contact AnberNet before making payment.